Privacy Policy
Last updated: August 2026
Information we collect
When you place an order or contact us, we collect the details you share with us — your name, contact number, delivery address, and order information. We only collect what we need to fulfil your order and support you.
How we use your information
Your information is used to process orders, arrange delivery, respond to enquiries, and — only if you opt in — share updates about new drops. We never sell or rent your personal information to third parties.
WhatsApp communication
Orders and support run through WhatsApp. Messages you send us are handled under WhatsApp's own terms and privacy policy in addition to ours. We keep order conversations only as long as needed to serve you.
Sharing with service providers
We share delivery details with courier partners strictly to fulfil your order. These partners may only use your information for that purpose.
Data security
We take reasonable technical and organisational steps to protect your personal information against loss, misuse, and unauthorised access.
Your rights
Under POPIA you may request access to, correction of, or deletion of your personal information at any time. Contact us and we will action your request promptly.
Contact
Questions about this policy? Reach us via the Contact page or on WhatsApp at +27 68 762 9544.